More information about license plate accounts and one-time payments is available at Following the suspension of cash toll collection in March of this year, these customers have received individual toll notices for each crossing. The all-electronic toll collection system being introduced at the Bay Area's seven state-owned toll bridges is similar to the system used at the Golden Gate Bridge, which adopted all-electronic tolling in 2013. Automated, high-speed cameras will capture images of customers' license plates, and the FasTrak customer service center will process the images and then mail an invoice each month to the address at which the vehicle is registered with the DMV. Currently, FasTrak transponders are not compatible with E-ZPass and other ETC systems used in other states because they use a different specification than Title 21.
If a vehicle does not have a transponder, or if a transponder is not detected at the toll plaza, a violation enforcement system triggers cameras that capture photos of the vehicle and its license plate for processing. If the license plate is registered as belonging to a FasTrak user, the account is debited only the toll charge, and no penalty is charged. Otherwise, a toll violation notice is sent to the registered owner of the vehicle. In the case of drivers whose vehicles are company owned or leased, as long as the vehicle license plates are properly listed, the violations will be sent to the registered owner and not the employee driver. A picture of the license plate will be captured at the toll plaza and payment for your tolls will be made electronically.
Your use of these bridges will automatically enroll you in our TollPass™ Service. Your credit card or debit card on file with the rental agreement will be charged for all tolls plus a TollPass™ Convenience Charge of $3.95 per usage day, not to exceed $19.75 per rental period. There is no TollPass™ Convenience Charge on rental days that you don't use a toll road. The all-electronic toll collection system being introduced in 2021 at the Bay Area's seven state-owned toll bridges is similar to the system used at the Golden Gate Bridge, which adopted all-electronic tolling in 2013.
Automated, high-speed cameras will capture images of license plates, and the FasTrak customer service center will process the images and then mail an invoice each month to the address at which the vehicle is registered with the DMV. There is no TollPass™ ConvenienceCharge on rental days that you don't use a toll road. More information about License Plate Accounts and one-time payments is available at Toll booths at all Bay Area toll plazas were unstaffed starting Saturday.
Drivers who normally stop at a toll booth to pay cash should proceed cautiously through the toll plaza without stopping. Automated, high-speed cameras will capture images of the license plates, and the FasTrak customer service center will process the images and mail a toll invoice to the address at which the vehicle is registered with the DMV. FasTrak is an electronic toll collection system that negates stopping at a toll plaza. The system allows customers to prepay tolls through a toll tag placed inside your vehicle, an overhead antenna to read toll tags and take the toll, and video cameras.
FasTrak does not charge a fee for the toll tag or a fee to open a FasTrak account. Customers must, however, keep a minimum balance in a prepaid account by authorizing regular payments from a credit card. Many toll authorities have been responding to COVID-19 by suspending cash/credit card payments on some tollways and bridges.Cashless toll lanes will remain open in these cases, and all tolls will be collected electronically until further notice.
The all-electronic toll-collection system being introduced at the Bay Area's seven state-owned toll bridges is similar to the system used at the Golden Gate Bridge, which adopted all-electronic tolling in 2013. Automated, high-speed cameras will capture images of customers' license plates, and the FasTrak customer service center will process the images and then mail an invoice each month to the address at which the vehicle is registered with the DMV. We no longer had a need for FasTrak and opted to close out our account and return the toll tag device. Upon closing out our account FasTrak instructed us to mail the toll tag back within 10 days and they would issue a $20 deposit refund once the device was received. The account was closed out on 1/30, the device was mailed and delivered on 2/4 where it sat in a PO box until 2/9 when a FasTrak employee signed for it.
We were told that since 1/30 to 2/9 exceeded the 10 day window we would not receive our deposit. We are seeking our $20 deposit refund because we cannot control how often FasTrak checks and processes their mail. Repeated phone calls to customer service left us with no resolution. There has been a recent push to strictly use open road tolling only.
The Golden Gate Bridge began requiring electronic payments for all tolls in March 2013, and all the Orange County toll roads run by TCA likewise did the same in May 2014. For those who do not carry a FasTrak transponder, both the Golden Gate Bridge District and TCA offer toll-by-plate accounts, and accept one-time payments via online or by phone. All of California's HOT lanes only use open road tolling; cash is no longer accepted. FasTrak is an electronic toll collection system that attaches a toll tag to your vehicle through which tolls are automatically deducted from a prepaid FasTrak account. It is a convenient method to pay your tolls at all of the Bay Area's Toll bridges and Express Lanes, as well as the toll roads in Southern California.
While invoices will include a heading that reads "Toll Violation Notice," these transactions will not be considered violations, and the amount due on each notice will be for the toll amount only. The FasTrak customer service center will waive all toll violation penalties during the period in which cash toll collection is suspended. Customers who do not have FasTrak or a license plate account — and who do not use the online one-time payment option — will be required to return invoices with payment within 30 days.
Customers who neglect to return payment within 30 days will receive a "Notice of Toll Evasion," with a $25 penalty for each toll crossing. This electronic toll collection system lets drivers electronically pay tolls on California's bridges and toll roads without stopping. A toll collected based on a license plate is called an Image Toll and can be identified on the customer statement by noticing the license plate number listed instead of the transponder number. If one fails to correctly list license plates on their account, the FasTrak customer will receive toll violation notices as if they were another driver.
Conversely, a license plate should be removed from an account after a change in ownership, otherwise resulting in paying for another driver's tolls via the Image Toll process. License Plate Accounts are best suited for vehicle drivers who choose to pay as they go on the Golden Gate Bridge. Certificate Plate Account can be opened with a bank card or with cash money, cash, or check order. If you open your account with a bank card, Golden Gate Bridge toll is credited your charge card each time your vehicle crosses the Bridge.
If you open your account using check, cash money, or money order, pre-payed toll balance, equivalent to a single toll, is needed, and toll is deducted from the account each time your vehicle crosses the Bridge. Single Payment is specifically that-you pay your toll, one repayment each time. One-Time Payments can be made up to 30 days prior to or within 48 hours after going across the Golden Gate Bridge and can be made making use of charge card, money, check, or cash money order. FasTrak identifies your vehicle by its license plate number to link your payment.
If you do not have a license plate yet, you can still make a one-time payment for your tolls. After your toll crossing you have 48 hours to pay, or we will send an invoice for the toll amount to the registered owner of the vehicle. Each toll agency in Southern California has their own billing and customer service center. For convenience, all toll facilities in the San Francisco Bay Area instead share the same billing and customer service center.
Although anybody with a FasTrak transponder can use it to pay tolls on any California toll facility using the system, people are encouraged to open their accounts with the local agency in charge of the one that they use the most. Each center establishes its own fee and discount structures, and people may be charged a fee if the majority of their FasTrak use occurs elsewhere. FasTrak is the electronic toll collection system used in the state of California in the United States.
The system is used statewide on all of the toll roads, toll bridges, and high-occupancy toll lanes along the California Freeway and Expressway System. There are four easy ways to pay a Golden Gate Bridge toll - a FasTrak Account, License Plate Account, One-Time Payment, and Toll Invoice. Tolls may be paid using credit card, cash, check or money order, and can be paid online, by phone, or in person. You will need to enter your invoice number, your license plate number, and the state your car is registered under. You will also need a debit or credit card to pay the toll online.
The Golden Gate Bridge does take some time to process the invoice for your toll crossing, but the systems are relatively fast. You should receive a letter with an invoice for your toll within one week of your crossing.If you haven't received the letter after 1 week, check with your local DMV to confirm they have the correct address. Drivers who normally use a FasTrak toll tag or license plate account for toll collection will not notice a difference in their statement. Highway Toll Administration LLC is a service provider to rental agencies and fleet operators throughout North America. Our programs benefit from the consistently high quality of service we receive from the transportation agencies that offer electronic toll collection programs and with whom we endeavor to operate in a spirit of partnership and innovation. We are a private company contracted by our clients to provide tolling and violation management solutions and we are not affiliated with any government agencies.
One-Time Payment is a temporary account to pay bridge tolls for a specific period of time. It can be used to pay a toll if you crossed a bridge in the past 48 hours or to pay future tolls . Your vehicle's license plate number will be used to link to your payment.
Under California law, the California Department of Transportation was given the mandate to develop and maintain an open, statewide ETC specification. This specification is known in the transportation industry as "Title 21" after it was added to Title 21 of the California Code of Regulations. FasTrak uses RFID technology near 915 MHz to read data from a transponder placed in a vehicle moving at speeds that may exceed 70 mph (112 km/h). The RFID transponder in each vehicle is associated with a prepaid debit account; each time the vehicle passes underneath a toll collection site, the account is debited to pay the toll.
The two-antenna configuration reads a transponder mounted on the vehicle's windshield. As the vehicle passes through the exit light curtain , it is electronically classified by the treadle based on the number of axles, and the ETC account is charged the proper amount. If the vehicle does not have a transponder, or if a transponder is not detected at the toll plaza, the system classifies it as a violator and cameras take photos of the vehicle and its license plate for processing.
To activate a FasTrak Account, a prepaid toll balance and a $20 refundable toll tag deposit are required. When using a credit card, the initial prepaid minimum toll balance is $25; when using cash, check or money order, the initial prepaid minimum toll balance is $50. Once your account is open and activated, you can monitor it online at
As of January 2021, tolls incurred at Bay Area bridges will be included on a Toll Invoice when a toll is not electronically collected through the use of a FasTrak toll tag, License Plate Account, or One-TimePayment. FasTrak will issue an invoice to the vehicle's registered owner following the first toll crossing. As of January 2021, tolls incurred at Bay Area bridges will be included on a Toll Invoice when a toll is not electronically collected through the use of a FasTrak toll tag, License Plate Account, or One-Time Payment. When the Metro ExpressLanes opened in Los Angeles in late 2012, it introduced FasTrak transponders with a special switch that indicates the number of occupants in the vehicle.
For the convenience of their FasTrak customers in the Greater Los Angeles urban area who may also use the Metro ExpressLanes, TCA began offering switchable transponders in 2013, and the 91 Express Lanes followed suit by 2015. The Bay Area FasTrak Customer Center then started to offer switchable transponders, under the name "FasTrak Flex", in summer 2015. In other HOT lane facilities, drivers "declare" that they are a carpool by covering their FasTrak transponder in a mylar bag. A License Plate Account can be opened with a credit card or with cash, check, or money order. If you open your account with a credit card, the Golden Gate Bridge toll is charged to your credit card each time your vehicle crosses the Bridge. There is no prepaid toll balance required and there are no extra fees.
If you open your account using cash, check, or money order, a prepaid toll balance, equivalent to a single toll, is required, and the toll is deducted from the account each time your vehicle crosses the Bridge. As you cross, the camera will scan your license plate and automatically charge your credit or debit card account you set up earlier. To pay the toll in person, bring your invoice letter to a FasTrak retail store. There, a customer service agent will be able to process your payment and issue you a receipt.
Drivers without FasTrak accounts have three other options for paying the toll. They can open a license-plate account; each time a registered vehicle crosses the bridge, the driver's credit card is charged the full toll. FAIRFIELD — Caltrans and the Bay Area Toll Authority announced Friday the temporary suspension of cash toll collection at the region's seven state-owned toll bridges until further notice. Drivers who do not return invoices with payment after 60 days will receive a "Second Notice of Delinquent Toll Evasion" with a violation penalty of $70 per crossing.
Customers who do not return payment after a second notice may have a hold put on their vehicle registration by the DMV and/or have the amount owed referred to a collection agency. Drivers who do not have FasTrak or a License Plate Account — and who do not use the online one-time payment option — will be required to return invoices with payment within 30 days. Those who neglect to return payment within 30 days will receive a "Notice of Toll Evasion" with a $25 penalty for each toll crossing. Customers who do not return invoices with payment after 60 days will receive a "Second Notice of Delinquent Toll Evasion," with a violation penalty of $70 per crossing.
When your vehicle goes through the toll plaza, your FasTrak toll tag, when properly mounted on your vehicle, will be read by antennae and the toll tag will beep. If, for some technical reason, your toll tag does not beep, cameras will capture images of your vehicle license plates. If this license plate is associated with your FasTrak Account, your account will then be charged the appropriate toll. FasTrak is a convenient option for paying tolls on all of the Bay Area's eight toll bridges and Express Lanes (I-680 and SR 237), as well as the toll roads in southern California.
To learn more about Bay Area FasTrak, visit the Bay Area FasTrak website. With a FasTrak Account, a vehicle-mounted toll tag is read by antennae. If no toll tag is present, cameras are positioned in each toll lane to record images of your front and rear license plates as your vehicle passes through the toll plaza. The toll can be assessed electronically to your License Plate Account or to a One-Time Payment transaction. If neither has been set up, a Toll Invoice will be issued and sent to the registered owner of the vehicle.
Find top links for easy and hassle free access to bay area fastrak account login. You will need your car's license plate, make, model, and state of registration, as well as an email account and either a debit or credit card, to open an online account. Vehicles crossing the bridge without having arranged payment will have an image of their license plate captured via camera and an invoice will be mailed to the registered owner. After cash toll collection was suspended on March 21 because of the COVID-19 pandemic, these drivers were sent individual toll notices for each bridge crossing. FasTrak lanes can process about three to four times more vehicles per hour than a toll booth lane.
The company works to improve transit with the United States Department of Transportation's Intelligent Transportation Systems. Some of the major advantages of using FasTrak are the quickness and efficiency, saving money through a discounted toll rate, it allows express lane use, and it helps to provide incentives to carpool. Pay your FasTrak billonlinewith doxo, Pay with a credit card, debit card, or direct from your bank account. Doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals.
